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Your account

Delete your account

You can delete your Diamond Events account at any time, in the app or by asking us. This page explains how, and what we keep.

In the app

  1. Open the Diamond Events app and sign in.
  2. On Home, tap Settings (top right).
  3. Tap Delete account and confirm.

Your account is deleted straight away and the app signs you out.

Without the app

Email info@diamondevents.uk from the email address you sign in with, with the subject “Delete my account” and the names on your booking. You can also call us on 01355 574 852. We check the request comes from you, delete the account within one month and email you when it is done.

What we delete

  • Your name, email address and phone number.
  • Your sign-in, so the account can no longer be used.
  • Your access to the booking, and the notification tokens of your phones.

Other people on the same booking keep their own accounts until they delete them.

What we keep, and why

We keep the booking, the quote, the terms you accepted, payments and the booking’s messages, marked “Deleted account”, because the law and our contract with you require them. Booking and payment records are kept for as long as the law requires for accounting records. Guests’ dietary and allergy details are deleted automatically 90 days after the last event on the booking.

Team accounts

Diamond Events team accounts are closed by the owner. Ask the office to close yours.

More about your information

Our privacy notice explains what we collect, why, and your other rights.